FAQ

 

Which countries does The Rich ship to?

The Rich provides services, and ships worldwide.

What payment methods does The Rich accept?

The Rich accepts Paypal. Paypal accepts all major credit cards and is a safe and secure way to make any purchase.

What currency is used on our site?

The Rich pricing is listed in USD Currency.

Is Therichofficial.com secure for shopping?

Yes. Security is very important to us and The Rich doesn’t share or distribute any customer information.

How is The Rich Return and Exchange policy?

The Rich offers an exchange or return within 10 (ten) days from the delivery date of the items to the customer. Claims concerning possible returns or exchange of goods must be unworn, unwashed merchandise, with all labels in tact and where relevant hygiene straps must be in place.

For more details, check our Returns and Exchange Policy.

For further inquiries emails at info@therichofficial.com

How can I track my order?

When you order is shipped, we send you an email with 1 – 2 business days, containing a tracking number of your purchase. If you did not receive this email, please contact info@therichofficial.com

How long does delivery takes, and how much will it cost?

The Basic delivery takes 3 – 5 days to deliver and the Express delivery is the next day or 2 days according to the country. The pricing change according to the areas and the relevant countries provided by FedEX.

How will I know which size to choose?

On our size chart, you can find the right size for you with the help of our indicative measurements, from XS – L.

Does The Rich offer coupon codes?

Yes we do. Subscribe to our Newsletters, you can be eligible to receive a coupons in your email with our weekly promotions.

How will I know which store stock The Rich in my country?

Please visit our Retailers page to see which stores The Rich is available in your country.

I cannot find the answers to my questions, how do I reach The Rich Customer Care Team?

For any inquiries or concerns please email us at info@therichoffical.com